Frequently Asked Questions about Perifit

Sure, you can return it up to 100 days after it was delivered. We always aim to make sure our customers love our products, but if you want to return an order, just email us directly at support@perifit.co, and we’ll take you through the process:

1. Print the Return Packing Slip and the Label

2. Please make sure to include the packaging slip inside the box

3. Repackage your return merchandise and put the Return Packing Slip inside the box (please remove any previous labels or tape).

4. Drop your return package to the designated carrier location.

You don't have to. The device is already fully charged, you can use it straight out of the box and you don't have to worry about charging it for 10 years. The battery provides 10 years of regular training (30 minutes a week) and comes with a 5-year guarantee. If the battery gets empty within 5 years, we will send you a new one for free. It costs $50 to replace the battery after 5 years.

Your ability to strongly contract your pelvic floor is as important as your ability to relax your pelvic floor. This is why every training program has as many squeezing exercises as relaxing exercises. Thus, training with Perifit will help you better control your pelvic floor and make it easier to relax it.

So yes, Perifit helps relax your pelvic floor muscles.

Moreover, the Perifit app features a statistic called "Relax" which assesses your ability to relax your pelvic floor. You will be able to see your relaxation score, your progression on that score and even tips on how to focus your training on this statistic.

Our training programs are backed by science: all our product development was guided by our scientific advisory group, which included a number of well-known researchers in biofeedback and pelvic floor exercise. Multiple studies have shown that giving women real-time biofeedback is one of the most effective methods for Kegel exercises, with direct force measurement being the gold standard.

Perifit is an FDA registered device which is 100% safe to use. It produces only non-ionising Bluetooth Low Energy waves from its tail which always remains outside the body. Bluetooth devices are extremely low powered - approximately 10,000 times less than a regular smartphone. It is due to this fact that lots of wireless healthcare and medical devices use Bluetooth. Moreover, Perifit uses Bluetooth Low Energy, which offers an even lower emission than standard Bluetooth. Click on the link to learn more about non-ionising radiation.

Perifit is an FDA registered device which is 100% safe to use. It produces only non-ionising Bluetooth Low Energy waves from its antenna (white wire) which always remains outside the body. Bluetooth devices are extremely low powered - approximately 10,000 times less than a regular smartphone. It is due to this fact that lots of wireless healthcare and medical devices use Bluetooth.

Moreover, Perifit uses Bluetooth Low Energy, which offers an even lower emission than standard Bluetooth.

That being said, we still prefer to ask pregnant women to wait 6 weeks after delivery to use it due to the lack of data around the effects of the waves on the fetus as well as the need for the pelvic floor to heal.

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