Yes, it won't be possible to guess what is inside unless you completely unbox it.

Sure, you can return it up to 100 days after it was delivered. We always aim to make sure our customers love our products, but if you want to return an order, just email us directly at support@perifit.co, and we’ll take you through the process:

1. Print the Return Packing Slip and the Label

2. Please make sure to include the packaging slip inside the box

3. Repackage your return merchandise and put the Return Packing Slip inside the box (please remove any previous labels or tape).

4. Drop your return package to the designated carrier location.

Free. We ship worldwide for free.

Yes, we ship all over the world for free.

It depends on where you are.

US: 7-10 business days for standard shipping / 4-6 business days for expedited shipping

Canada/Australia/EU: 7-10 business days

Other areas: 10-15 business days.

This is only an estimate. Delivery details will be provided in your confirmation email.

We use all major carriers and local courier partners.

We have several warehouses in the US, Canada, Australia and Europe. You don't have to pay customs fees in most of these countries because we’ve already paid them. However, you would need to pay custom fees if you live in Switzerland or Norway.

We recommend to train at least 30 minutes a week. You can train only once a week or train 5 minutes a day, it's up to you!

The more you train, the faster you get results. We know how much this is complicated to make time for yourself but you won’t regret doing so, the results are amazing!

No, the app is totally free, there is nothing to pay in the app. Moreover, we add new games regularly, you can get them for free with no additional charge.

The free Perifit App is compatible with:

- Any iPhone or iPad running iOS 11 or above

- Any Android smartphone and tablet running Android 5 or above

The part of the device that is meant to be inserted is 3.1 inches / 8.3 cm long, and the diameter is up to 0.8 inches / 2.8 cm.

Perifit is very easy to look after. We’ve chosen a very hygienic and durable material so it can easily be cleaned using warm, soapy water.

You don't have to. The device is already fully charged, you can use it straight out of the box and you don't have to worry about charging it for 10 years. The battery provides 10 years of regular training  (30 minutes a week) and comes with a 5-year guarantee. If the battery gets empty within 5 years, we will send you a new one for free. It costs $50 to replace the battery after 5 years.

No, Perifit is a medical device. It was designed to be the best solution to stop unwanted leaks, reduce prolapse, and provide stronger orgasms.

Your ability to strongly contract your pelvic floor is as important as your ability to relax your pelvic floor. This is why every training program has as many squeezing exercises as relaxing exercises. Thus, training with Perifit will help you better control your pelvic floor and make it easier to relax it.

So yes, Perifit helps relax your pelvic floor muscles.

Moreover, the Perifit app features a statistic called "Relax" which assesses your ability to relax your pelvic floor. You will be able to see your relaxation score, your progression on that score and even tips on how to focus your training on this statistic.

Perifit can detect pelvic floor contraction as weak as 0.35 oz / 10 g. 

Perifit is made of medical grade silicon. It is BPA free, Phthalates free and EA free.

We know you are trusting us with an intimate part of your body, so we have worked hard to earn that trust. The Kegel trainer is 100% waterproof, made with medical-grade silicone and has been through rigorous safety testing, including stamp, drop, tumble, water, irritation and heat tests.

Yes, it would be best if you used Perifit as soon as possible to avoid surgery.

Yes, you can use the Kegel trainer with an IUD (or coil). The Kegel trainer is completely covered in medical-grade silicone with no exposed parts and so is safe to use with the coil.

Perifit is an FDA registered device which is 100% safe to use. It produces only non-ionising Bluetooth Low Energy waves from its tail which always remains outside the body. Bluetooth devices are extremely low powered - approximately 10,000 times less than a regular smartphone. It is due to this fact that lots of wireless healthcare and medical devices use Bluetooth. Moreover, Perifit uses Bluetooth Low Energy, which offers an even lower emission than standard Bluetooth. Click on the link to learn more about non-ionising radiation.

Absolutely ! We have designed a training program called "pelvic floor disorder prevention" for that purpose.